Quick guide
This English translation is provided for convenience. In case of any discrepancy, the German version prevails.
Version: 24 October 2026
Website: parlumina.ch
App: app.parlumina.ch
Email: support@parlumina.ch
Who Parlumina is for
Parlumina is for people who follow Swiss federal politics or work with it professionally: politically interested citizens, journalists, members of parliament and other politicians, lobbyists, and professionals in associations, consulting and public administration. Subscriptions are open to individuals as well as companies and organisations. Private and professional use are included at the same price and to the same extent.
Monthly subscription and promotional offers
Parlumina is offered through two forms of subscription.
The monthly subscription is the regular offer. It may come in several variants that differ in price, features and number of credits per month. It runs indefinitely, renews monthly and can be cancelled at any time with effect from the end of the month.
Promotional offers are time-limited special offers. They are either a stand-alone subscription with special conditions, such as a fixed term or a particular set of features, or an addition to an existing subscription, such as a discount or extra credits. Their conditions are prominently displayed before purchase, expressly confirmed and sent with the purchase confirmation. They take precedence over the general rules.
| Monthly subscription | Promotional offer | |
|---|---|---|
| Term | one month | as per the promotional conditions |
| Renewal | renews automatically for one month at a time | only if expressly agreed; otherwise ends when the term expires |
| Cancellation | at any time, effective at the end of the subscription month | as per the promotional conditions; if not specified, cannot be cancelled during the term |
| Refund of amounts paid | none | as per the promotional conditions; if not specified, none, not even on account closure |
| Termination by Parlumina | with 30 days’ notice to the end of a month | if ended early, refund of prepaid months not yet started |
| Changes to the terms of use | after 30 days’ notice, with the right to cancel | adverse changes only after the term expires |
Signing up
Using Parlumina requires a user account and an active subscription. Before purchase, the price, scope of service, number of credits, term and cancellation options are shown; for the monthly subscription you expressly confirm the automatic renewal, for a promotional offer the promotional conditions. A purchase confirmation with these details follows by email.
When subscribing on behalf of a company or organisation, its name and address are recorded. The organisation is then the contracting party.
Term and payment
A subscription month starts on the calendar day of purchase. If that day does not exist in a month, such as the 31st, the new subscription month starts on the last day of that month. This rule applies to both forms of subscription. You can switch variants at the start of a subscription month.
All prices include VAT. Payment is processed by an external payment provider. If a payment fails, access may be restricted after notice. If the amount remains unpaid for 30 days, the subscription ends. Price increases are announced at least 30 days in advance and entitle you to cancel with effect from when they take effect.
Credits
Credits are the billing unit for the analysis assistant. Every question to the analysis assistant uses credits; the data navigator uses none.
Usage. How many credits a question needs depends on its scope and complexity and cannot be fixed in advance. As a guideline, a simple to moderately complex question needs about one credit. Each follow-up question counts as a separate question. The actual usage is shown after each answer. If a question is aborted for technical reasons without an answer, the credits are refunded.
Two kinds of credits. Every subscription includes a fixed number of credits per subscription month. If these are not enough, you can buy additional credits in packages on the website while your subscription is active. Subscription credits are always used first, then purchased credits, starting with the oldest package.
| Subscription credits | Additionally purchased credits | |
|---|---|---|
| Validity | until the end of the subscription month; unused credits then expire | indefinitely, as long as the user account exists |
| Without an active subscription | lapse | remain in the account but can only be used again with a new subscription |
| Refund | none | at any time on request, pro rata to the package price paid; automatic on account closure |
| Transfer to other accounts | not possible | |
Use
A subscription is tied to one person. It covers private and professional purposes, including work for clients, principals or newsrooms and the exercise of public office. Access cannot be shared, not even within a team; every additional person needs their own account with a subscription.
Results may be shared and published; when quoted verbatim, Parlumina must be named as the source. Automated scraping of content and reselling data or results as your own information product are not permitted. Publications that attribute political positions or voting behaviour to specific people should be checked against the original sources.
Cancellation and account closure
The monthly subscription can be cancelled at any time with effect from the end of the current subscription month, in the account settings or by email to support@parlumina.ch from the contact or secondary address. What counts is receipt by the last day of the month; access continues until then. Months already paid are not refunded. For promotional offers, cancellation and refunds follow the promotional conditions. Additionally purchased credits remain in the account and are refunded on request.
Closing the account ends the account and subscription immediately; unused, additionally purchased credits are refunded within 30 days. Accounts without a subscription for 24 months may be deleted after notice.
In the account settings you can also add a secondary address, for example of a trusted person. From it, cancellation, account closure, refund of credits and blocking of access can be requested. It does not give access to the account.
Changes
Adverse changes to the terms of use are announced at least 30 days in advance and entitle you to cancel with effect from when they take effect. For running promotional offers they only apply after the term expires, unless they are required for legal or security reasons.
The terms of use are authoritative. Contact: support@parlumina.ch